News Release

Empower Your Customers and Appraisers with Photo-Based Estimating

… such as increased efficiency and cost-effective resource management. The process of sending an appraiser to drive out to see a vehicle in person and complete an estimate on a relatively minor damage may lead to inefficiencies. There are both real and … The goal of photo-based estimating is to produce a highly accurate appraisal of damages in an efficient manner, comparable to what could be written in the field. There will always remain a …
Article

Average Length of Rental for Repairable Vehicles: Q2 2022

… 2022 at 22.1 days, which is also the highest year-over-year increase (7.0). Louisiana recorded an LOR of 21.9 days; Rhode Island was third highest at 21.0 days, followed by Oklahoma (20.7) and … Drivable LOR was 15.2 in the second quarter of 2022, an increase of 3.7 days from Q2 2021’s 11.5 days. Louisiana had the highest LOR for rentals … state was Rhode Island at 18.6 days, followed by Georgia at 18.0 days. Three states had an LOR greater than 17 days. Eight more had an LOR of 16 or more days, and 13 states had an LOR …
Article

Reflecting on 2017: Predictions for 2018 in Workers’ Compensation

… health plans, though allegedly following CDC guidelines, still don’t trigger a hard review of an opioid prescription unless the daily morphine equivalent (MED) dose exceeds 200. The CDC … a measurable decrease in the use of opioids in their workers’ compensation systems. This is an excellent example of looking back to shape the future; the formularies some states have … requiring a prior authorization review before the medication can be prescribed. Texas released an informal draft rule for comment last year that would require all compounded medications to …
News Release

Holding the Frontline During COVID-19: 2020 Heart of Case Management Awards

… Winners of preeminent case management award show resilience during an unprecedented year … off the streets so she could recover and avoid contracting COVID, another who advocated for an amputee to receive a highly functional hand prosthetic to return to full duty and a bilingual … A 45-year old man working on a conveyer accidentally had his hand get stuck in an augur. The immense trauma he experienced was intensified by the tenuous process of safely …
Article

Return to Work Program Benefits & Strategies

… intervention often has a significant effect on return to work. In fact, according to an analysis conducted by Genex Services , more than half of the injured workers referred to nurse … To illustrate the point, Froehlich discussed a case involving a Genex case manager assigned to an injured employee who had injured his left shoulder and had faced eight months of pain. The injured worker had not received an appropriate treatment path, and as such, was prescribed multiple narcotics, …
Conference

80th Annual Workers’ Compensation Educational Conference and 37th Safety & Health Conference (WCI 2026)

… Enlyte returns as an Elite Sponsor at WCI 2026 in Orlando—the nation's leading workers' compensation event. Visit … and latest innovations driving better outcomes across the claims journey. We're also hosting an exclusive luncheon on two consecutive days during the conference. To secure your spot at this …
News Release

Mitchell’s Debbie Day Wins 2024 Top Tech Executive of the Year Award

… Mitchell, an Enlyte company and leading technology and information provider for the  Property & Casualty … general manager of the organization’s Auto Physical Damage (APD) division, has received the Top Tech Executive of the Year Award. Day was recognized as a technology innovator who inspires and effects change at the 17th annual Top Tech Awards presented by Cox Business. Day joined Mitchell in 2016 with more than 19 years of …
Article

Frequently Asked Questions About Medicare Set-Aside

… An MSA can be prepared for both workers' compensation and liability claims. However, CMS only has … Q: When, and how often, after submitting an original MSA, can we submit an updated MSA? … No, a Medicare Supplement plan (aka Medigap) is an insurance policy that can purchased by the Medicare recipient with traditional Medicare (red, … A Recovery Agent is an individual or organization that is authorized to work with CMS or its contractors to address …
Article

Ask The Pharmacist: Steroid Medications in Workers’ Compensation

… conditions and joint injuries, either alone or incorporated in “trigger point” injections with an anesthetic medication like lidocaine. They are also used to reduce inflammation in the … rheumatoid arthritis, psoriasis, ulcerative colitis and autoimmune reactions. An autoimmune reaction occurs when an individual’s normal immune response is exaggerated and prolonged, doing damage to body …
Article

Empowering Workspaces: Harnessing the Power of Ergonomics for Enhanced Productivity and Safety

… prevent injuries from progressing into serious issues. It's important to apply ergonomics when an employee expresses discomfort, reports an MSD, or is returning to work after an injury. Ergonomics can also be used to analyze injury trends to prevent future issues. Common … It should be at the same height as your eyes when sitting or standing, and approximately an arm's length away. Along with proper equipment placement, regular breaks are necessary to …
News Release

Mitchell Announces Launch of Intelligent Estimating Solution

… industries, today announced the release of its Mitchell Intelligent Estimating solution, an advanced, artificial intelligence claims automation solution. This news comes on the heels of … and Google Cloud on a jointly developed solution to enable their touchless claims vision. An estimate no longer needs to be written from scratch. The Mitchell Intelligent Estimating … to work with Mitchell to enable a complete, end-to-end automated estimating solution for top carriers,” said Mikey Kindler, Head of Machine Learning Solutions, Google Cloud. “We have …
Blog

Morphine Equivalent Dose (MED) Continues to Decline

… a few questions. First, what is MED? With the nation’s focus on the opioid epidemic being at an all-time high it is likely you have heard the term morphine equivalent dose or MED. But what … cause respiratory depression, the risk increases as MED levels increase. MED levels are such an area of concern that even the Centers for Disease Control and Prevention (CDC) and Official … effects on controlling MED levels because in general, when people know more, they do better. An injured worker may be more likely to give physical therapy a try in lieu of asking for an …
News Release

Genex Services Extends Care Continuum Through PCS Acquisition

… leading medical management program, said Peter Madeja, Genex CEO. “This acquisition offers an exciting opportunity for both companies,” said Madeja. “Priority Care Solutions shares our … and rising to meet marketplace needs,” said Bob Smith, CEO. “We're excited to be part of an organization that holds true to these same goals and is a leader in medical management. We see … than 2,900 employees and 41 service locations throughout North America. The company serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Data Analytics in Insurance Claims Processing: Trends & Benefits

… solid foundation to setting up predictive modeling, there are a few key analytics trends that top-performing claims organizations are implementing across the industry today. … Traditionally, in a report-centric system, business users submit reporting requests to an analyst based on a specific business question. Then data is extracted, transformed, and … often not in time to solve critical business problems. Today’s business environment—with an increased pace of change and more data available than ever—has highlighted the need for a more …
Article

Three Reasons Your Data Is Under Attack Right Now

… says they are seeing “massive uplift” in phishing and other related attacks during this time—an increase of more than 400% in the last few months—primarily targeting the human factor in our … of remote working with the stress and uncertainty in our world right now, and you have an ideal breeding ground for security attacks. Phishing attempts are more successful when they leverage current events, and we’re in the middle of an unprecedented amount of upheaval and change. Malicious actors can tap into fear about the …
Blog

Tips from Coventry Employees for Working from Home

… WFH.  This WFH culture made our recent transition that much easier.  On March 11,  we began an effort to get all employees to WFH until further notice. In a matter of 2 days, nearly 2,000 … . This may sound like an obvious idea, but not everyone is giving themselves the opportunity to get comfortable. Make … If your WFH status is going to be permanent, consider investing in quality technology and an ergonomic chair. If you already have an ergonomic chair, we recommend following this …
Article

The Realization of Claims Virtualization

… Five years ago, if someone mentioned “claims virtualization,” it most likely referred to an insurance carrier’s mobile application, or possibly just conjured visions of VR goggles used … Born just before the turn of the century, millennials are the first generation to grow up in an internet-enabled world. For the younger millennials, smartphones and handheld internet devices were an integral part of life, beginning in their grade school years. Those “kids” are 25 to 40 years …
Article

Need-to-Know Tips for ADAAA Compliance

… Again, documenting each step, whatever you took is necessary. Come up with a plan. If there's an agreement, there should be follow‑up to make sure things are going well based on the changes … come before somebody has even gone out on a claim. Somebody being on a workers' comp, or an STD claim, and there's a restriction change which might allow the person to come back to work. … had run into trouble because they were automatically terminating the relationship from an employment perspective once that time had lapsed. There's some evidence in case law that you …
Article

Need-to-Know Tips for ADAAA Compliance

… Again, documenting each step, whatever you took is necessary. Come up with a plan. If there's an agreement, there should be follow‑up to make sure things are going well based on the changes … come before somebody has even gone out on a claim. Somebody being on a workers' comp, or an STD claim, and there's a restriction change which might allow the person to come back to work. … had run into trouble because they were automatically terminating the relationship from an employment perspective once that time had lapsed. There's some evidence in case law that you …
News Release

Florida Governor Signs Opioid Legislation

… acute pain as a “normal, predicted, physiological and time-limited response” associated with an injury, surgery or acute illness. The definition excludes pain related to cancer, terminal illnesses, palliative care or trauma with an Injury Severity Score of 9 or higher. Contains a substantial rewording of the section of … by noting on the prescription “NONACUTE PAIN”. Requires a physician to concurrently prescribe an opioid antagonist when prescribing a Schedule II opioid for the treatment of pain related to …
Article

Best Practices for Supporting Mental Health in Comp

… There’s a heightened awareness in our industry on how psychosocial factors impact an injured employee’s recovery. But what’s the best way to approach and address these issues? In … they accept a mental health diagnosis, that the treatment will be ongoing and there’s never an ending. And I do encourage people to use the guidelines to help them manage these tight cases, … clear goals for return to work. Because if you look at the guideline for depression, an average duration is around 68 days; best practice, 23 days; max, 88 days. For treatment, the …
Podcast

Best Practices for Supporting Mental Health in Comp

… There’s a heightened awareness in our industry on how psychosocial factors impact an injured employee’s recovery. But what’s the best way to approach and address these issues? In … they accept a mental health diagnosis, that the treatment will be ongoing and there’s never an ending. And I do encourage people to use the guidelines to help them manage these tight cases, … clear goals for return to work. Because if you look at the guideline for depression, an average duration is around 68 days; best practice, 23 days; max, 88 days. For treatment, the …
Conference

NORTHEAST 2023

… to gain industry knowledge and skills by organizing industry trainings, product demos, and an open-floor exhibition to meet hundreds of vendors to view the latest automotive performance products. Be sure to check out Mitchell, an Enlyte company, at booth #200 to learn more about our innovative solutions for estimating, …
Article

Enlyte Experts Discuss the Benefit of a Holistic Approach to Pharmacy

… the other thing is the days of evaluating each prescription individually and saying is this an appropriate drug on its own, instead of stepping back and treating injured workers as patients that are taking therapy as a whole and not just an individual prescription, is extremely important because these are patients and we have to … prescribe a benzodiazepine or something like that. But they'll give them a prescription for an opioid to take into the pharmacy. …
Article

How Case Managers and Care Coordinators Are Working Together and Finding Success in Hospital Discharge Planning

… For a hospital discharge coordinator, the success of an injured employee’s discharge planning largely relies upon coordination with a case manager who … compensation are responsible for developing, implementing and reviewing healthcare plans for an injured employee recovering from a workplace injury. They collaborate with doctors and other … case manager contacted Apricus with the referrals and orders. Upon confirmation of receipt, an Apricus care coordinator began communicating with the case manager on the injured employee’s …
Article

How Case Managers and Care Coordinators Are Working Together and Finding Success in Hospital Discharge Planning

… For a hospital discharge coordinator, the success of an injured employee’s discharge planning largely relies upon coordination with a case manager who … compensation are responsible for developing, implementing and reviewing healthcare plans for an injured employee recovering from a workplace injury. They collaborate with doctors and other … case manager contacted Apricus with the referrals and orders. Upon confirmation of receipt, an Apricus care coordinator began communicating with the case manager on the injured employee’s …
News Release

Cases of the Heart: 2018 Heart of Case Management Awards

… Out-of-the-box thinking is sometimes necessary for ensuring the best care and recovery for an injured employee. For Martin, those critical thinking skills were put to the test in a case … would benefit from having his family nearby, Martin quickly coordinated his transfer to an acute rehab facility that would accept an out-of-state jurisdiction claim and the associated rates of reimbursement. When it came time …
Article

Ask the Pharmacist: Emergency Use Authorization

… The immediate and urgent changes that a global pandemic demands have proven to be an enormous challenge, and with those personal, professional and societal challenges over the … Emergency Use Authorization, An Overview … developed after 9/11 to be used in emergencies, such as Ebola or MERS. According to the FDA , “An Emergency Use Authorization (EUA) is a mechanism to facilitate the availability and use of …