Podcast

Using Negotiation Services for Best Third Party Claims Savings
Article

10 Work From Home Tips During COVID-19 for Insurance Professionals

… we are all searching for ways to make this experience more bearable, even productive. And on top of that, in the insurance industry, we are also trying to figure out how to keep our …
Article

Return to Work Program Benefits & Strategies
News Release

Industrial Commission of Arizona Adopts New Pharmacy and Physician Fee Schedules

… medical provider; and The injured employee cannot reasonably acquire the medication from an on-line or mail-order pharmacy accessible to the general public; and The medication conforms to …
Podcast

Empowering Injured Workers

… some sort of advocate, because I really see this as an advocacy based model. Having that front‑line contact to assist in understanding the process can be very comforting to a patient, really …
Article

Five P&C Hot Topics and the Trends Fueling Them
Podcast

2022 Midterm Elections – Takeaways That Will Impact Comp and Auto in 2023

… the governor will get more done on her agenda. Property and casualty is probably not at the top of the list. There are other concerns internally in the state of Michigan, but we will … going to be harder to push things through. I don’t think it’s going to be 100 percent party line. That’s just my opinion based on some of the Democrats who are sort of quasi-conservative as … going to be harder to push things through. I don’t think it’s going to be 100 percent party line.” -Michele Hibbert …
Podcast

On the Hot Seat: Political Uncertainty Clouds Heat-Related Work Injury Measures

… OK, and Melissa, in listening to what Michele says is being proposed, does it fall in line with the types of things you are hearing when employees call nurse triage for heat‑related issues? And are the bill recommendations in line with those you offer to employees? …
Podcast

Clinical and Pharmaceutical Best Practices for PTSD

… will be making the annual trek to Orlando, FL, for the WCI conference. A topic that will be top of mind for attendees is how to best treat employee mental health issues resulting from … specifically, we do have good evidence there for which drugs can be a part of therapy first‑line that’s supported by those guidelines and clinical studies and in the literature. Really what … this whole cascade of alternative options that might be tried or used in addition to first‑line agents. Many of those are used off‑label, but we do have good evidence to support their use. …
News Release

Enlyte Announces Winners of 2023 Heart of Case Management Awards

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Podcast

Discharge Planning - A Vital Component for RTW

… able to secure services for this patient without them being readmitted. We quickly got a new line and set up for IV therapy in the home, preventing the need for the patient to go back to the …
Article

Workers’ Comp Data: Restaurant and Hospitality, Educational Services Industries Still Experiencing Low Volume of Workers’ Comp Claims

… identify how claim trends have changed over the past year and a half.  Below, we’ve shared our top takeaways based on our analysis. This report includes claim data through June 30, 2021. … the percent change in workers’ compensation claim volume by industry over time. The line represents the level of workers’ compensation claims for each industry in the first half of … The Healthcare Industry is Still the Top Source of Workers’ Compensation COVID-19 Claims …
Blog

COVID-19-Related State Budget Shortfalls and Resulting Impacts to Workers’ Comp
Article

How (Humane) Claims Automation Leverages Technology for Better Outcomes

… of its more innovative executives, Del Harder , mechanized entire segments of the production line with built-in, electronic controls to ensure that work was meeting the appropriate …
Article

Secrets to a Successful Stay At Work Program

… with, explaining the whole process about how to do it. And, lastly, is training for the line manager because the likelihood of someone continually having to deal with an ADA stay at …
Article

Secrets to a Successful Stay At Work Program

… with, explaining the whole process about how to do it. And, lastly, is training for the line manager because the likelihood of someone continually having to deal with an ADA stay at …
Article

Ensuring Mitchell’s Cloud Transition Is Safe, Secure, and Stable for Our Customers

… to date, the past experience that has informed it, and what has been and will continue to be top of mind as we continue down this path. … measured approach to our transition to cloud, keeping our clients’ need for stability a top priority." We took a strategic, measured approach to the transition, and it served us well, … measured approach we’ve employed in the past, keeping our clients’ need for stability a top priority. …
Article

Celebrating 70 Years of (m)Powering Better Outcomes in the P&C Claims Process

… done a very good job of identifying those areas within the claims process, depending on the line of coverage, and finding opportunities to bring automation, expertise, or some sort of …
Article

Utilization Review: Addressing the Issues

… multimedia series in which subject matter experts discuss problems and offer solutions to top issues affecting our industry. I’m Tom Kerr, and today we’re discussing issues in Utilization … and experience, their years of training, their years of practice, but then overlaying on top of that, evidence‑based medicine, looking at the scientific literature, looking at … multimedia series in which subject matter experts discuss problems and offer solutions to top issues affecting our industry. I’m Tom Kerr, and in part two of our discussion, Todd Andrew …
Podcast

Cool Tips for Beating the Heat at Work

… lawn and garden, those are the obvious industries that have direct heat exposure. And on top of being directly in the heat, they have a longer duration of exposure of the heat. Some may … I’m going to focus on the top two that are more severe in terms of putting an employee at risk for being exposed to heat, … to be producing more sweat. Being in that heat, your body’s working that much harder. So, on top of having the diuretic in your body, having the exposure to the heat, you’re more at risk for …
News Release

Setting the Highest Standard: 2022 Heart of Case Management Awards

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

Workers' Comp 2021 Technology Trends Report

… (22%) of respondents ranked adapting to challenges from the COVID-19 pandemic as the top obstacle their organization is facing today, and 40% said they believe the pandemic is the top driver of technology adoption. Despite all of the technology changes in 2020, the workers’ … U.S. Length of Rental by State Survey respondents believe the top three most influential applications of predictive analytics in workers’ compensation are or …
Article

2021 Workers’ Comp Predictions: COVID-19 Effects, Automation and More

… many workers’ compensation claims. We expect these trends to continue through the pandemic in line with state COVID-19 rules and restrictions. “Access to care is essential for avoiding poor … the industry put an increased focus on detecting fraud as the pandemic continues. “Fraud is top of mind right now for carriers. COVID-19 is still fairly new in our world, so detecting fraud …
Virtual Event

Beyond Opioids: Current Alternatives for Pain Management [Podcast]

… progress well and help the injured worker get back to health, three components must be in line: Visibility—The PBM must be able to see all prescriptions, whether in or outside the …
Article

WCF Insurance Proves that Doing the Right Thing is Good for Business

… appropriate. It gives us the tools to educate providers and injured workers. As the front line of defense tackling misuse and addiction every day, WCF adjustors like Jodee Borton also …
Podcast

Exploring the Psych Effects of COVID and Emergence of PTSD in Comp

… through the Official Disability Guidelines, or ODG, that point us to which drugs are first‑line. And generally, the first‑line drugs for this indication are antidepressants, particularly the SSRIs like sertraline, … using to track all of us [laughs]. There’s just a lot out there that needs to be addressed on top of the general fears that anybody might have with a new medication or a vaccine in general. …
Podcast

Unpacking Drug Trends: Costs, Care and What's Next

… shift away from opioid‑based pain management, with these treatments becoming more of the first line standard of care for migraines. So, more expensive but, ultimately, a better therapeutic …
Article

Tame the Chaos: How to Use Data to Bring Structure to Claims

… auto side where the injured party is requiring some additional surgery or things along that line as well allows both organizations to really stay on top of what's happening here.     …