Podcast

Understanding ADA guidance for long COVID disability

… there are lingering symptoms that impact functioning on a day‑to‑day basis, the ability to do essential duties of a job, how it might affect a person’s activities of daily living. So, … Do you think this decision will have a big impact on the worker's comp/disability sector? …
Blog

Tips from Coventry Employees for Working from Home

… work schedule. Setting a schedule will help you manage your time more efficiently. Utilize to-do lists to keep yourself on track. Setting real work hours becomes especially important if …
Article

The Realization of Claims Virtualization

… largest living generation 2 and will outnumber all non-millennials by the year 2030. So what do they have to do with virtualization? Born just before the turn of the century, millennials are the first …
News Release

Mitchell Congratulates 2018 mPower Award Winners
Article

Artificial Intelligence: Ready to Simplify the Auto Claims Workflow

… for the new paradigm. But with all of this discussion about technology getting smarter, how do we ensure that we are “smart” about how we use it? Exactly how and where do we first implement technologies like artificial intelligence to improve day-to-day claims …
News Release

Vermont Department of Labor Proposes Rule Incorporating Opioid Prescribing Guidelines

… Failure to follow the prescribing rules creates a rebuttable presumption that the medications do not constitute reasonable medical treatment, which could allow the employer or carrier to file …
News Release

Genex Wins Communitas Award for Corporate Social Responsibility

… and individuals that give of themselves and their resources and those that change the way they do business to benefit their communities. Awards are given to those entries exhibiting …
Article

Ensuring Mitchell’s Cloud Transition Is Safe, Secure, and Stable for Our Customers

… to date, the past experience that has informed it, and what has been and will continue to be top of mind as we continue down this path. … measured approach to our transition to cloud, keeping our clients’ need for stability a top priority." We took a strategic, measured approach to the transition, and it served us well, … measured approach we’ve employed in the past, keeping our clients’ need for stability a top priority. …
Article

Honoring Those Who Drive Injured Employees’ Return to Work

… and disabled employees Return to work is a term widely used in the P&C industry, but how often do we consider its true meaning? Think about the amount of effort, skill, coordination and … which runs in conjunction with National Case Management Week (Oct. 13-19), showcases the top four Enlyte case managers who have made the greatest impact on the injured and disabled … job duties to improve the lives of thousands of injured employees each year. We award the top cases from more than 2,000 case managers across the country. This includes field, …
Article

Partnering to Transform the Claims Journey

… must move quickly to integrate digital technologies into their operations. Claims should be a top priority. To capture the value of digital, claims functions must embark on a transformation.” … Developing the technology in-house also limits your staff’s ability to focus on what they do best: claims management. Partnering, however, can help you achieve your digital transformation … Just because it hasn’t been done before doesn’t mean you shouldn’t do it. By understanding exactly what your customers expect at each touchpoint in their claims …
Article

Empowering Injured Employees to Return to Work through Vocational Case Management

… (VOC) case management can be a powerful tool to reduce wage loss replacement exposure. But how do I know if my claim could benefit from a VOC referral? Here are some common triggers that …
Article

Ask The Pharmacist: The Role of a Pharmacy and Therapeutics (P&T) Committee

… with your health care professional such as the prescribing doctor or dispensing pharmacist. Do you have a workers’ compensation or auto related pharmacy question? Send us an email at …
Blog

Price Opportunists - Compound Kits and Combo Packs

… industry because they don’t have Food and Drug Administration (FDA) approval and often do not demonstrate superiority to individual products. Fortunately, First Script® has seen a …
Blog

Why Use Antidepressants to Treat Pain?

… and thereby the risks, associated with opioids. It must be acknowledged that antidepressants do not work immediately to alleviate pain and most patients experience only moderate pain …
Blog

In Workers’ Comp, the Topics We Talk about Will Continue to Broaden in 2020

… I don’t think we will see an end to some of the topics the industry focused on in 2019, I do think there are a few we will be hearing about more than ever. Among them are: …
Article

Kids’ Chance: An Extension of a Giving Industry

… workers. Far too often, those in our industry are not credited with the tremendous good we do in helping millions of individuals injured in the workplace return to a functional lifestyle …
Blog

Kids’ Chance: An Extension of a Giving Industry

… workers. Far too often, those in our industry are not credited with the tremendous good we do in helping millions of individuals injured in the workplace return to a functional lifestyle …
News Release

Colorado Governor Signs Opioid Prescribing Limits Legislation

… 7-day fill is allowed at the discretion of the practitioner. The opioid prescribing limits do not apply for these exceptions: Chronic pain that lasts longer than 90 days or past the normal …
Podcast

Why Opioid Trends Are Changing in Workers’ Comp

… : If we look at our top five opioid medications by cost, we see a list that includes oxycodone, hydrocodone, and … drug trends, report and highlights that we come out with. So, oxycodone products held the top spots for cost in 2022. In particular, OxyContin, which is a controlled‑release or … opioids. It targets the mu‑opioid receptors for mu‑opioid agonism, which most of the opioids do in the class, and that’s where the analgesic effects come from, but it also impacts …
Podcast

Cool Tips for Beating the Heat at Work

… of ClinicalCare24, we did not find that heat‑related incidences are going up. However, we do see that it’s been consistent. It’s about less than one percent of our calls. But if clients, on the other hand, do see some increase in their calls related to heat illnesses or injuries, it’s likely related to … lawn and garden, those are the obvious industries that have direct heat exposure. And on top of being directly in the heat, they have a longer duration of exposure of the heat. Some may …
Podcast

When Life Gets in the Way of RTW

… Do life stressors often impact workers’ comp cases? … and disabilities don’t have to keep people from doing what they are motivated and love to do. LASER gives our case managers the tools to help them figure out what is holding the person …
Podcast

Using Risk Prediction Technology to Move Claims Forward

… of utilization management at Genex, explains the ins and outs of a program designed to do just that. It’s called Referral Expert. … rescore always done automatically? Or, is it something that a case manager might be able to do manually if the patient isn't responding to the treatment plan?  … if any of those data points have changed and, at that point, it would rescore.  We can also do a manual rescore. So, the case manager can go into the case, and if there's a question that …
Article

Enlyte Compliance Insights: Navigating the Maze of Regulatory Compliance and Governmental Affairs

… Mutual) heard by the Supreme Court. This could potentially impact the way auto carriers do first-party bill review.  We are working with carriers on civil remedies and monitoring a …
Blog

Workers’ Compensation – A plus for providers who participate

… prioritize both efficacy and efficiency. The best clinicians can more easily rise to the top of the stack thanks to deeper insights into patient trajectories. In the emerging scenarios, … algorithms pull data to evaluate outcomes and push data to aid clinicians in doing what they do best — taking care of patients in supporting their return to work and a return to their daily …
Article

Three Ways Technology Is Changing the Nature of the Property & Casualty Industry

… result is a dynamic, interconnected claims ecosystem that is changing the fundamental way we do business. In this article, we explore how automation, connectivity and artificial intelligence … how we provide service. Property & Casualty insurers and the collision repair ecosystem would do well to stay informed of these and emerging technologies and their potential to alter and …
Article

Insurers Lead in AI Investment
Article

Ask The Pharmacist: Preventing Tetanus in Workers’ Compensation

… with a health care professional such as the prescribing doctor or dispensing pharmacist. Do you have a workers’ compensation or auto-related pharmacy question? Send us an email at …
Article

Health Coaching and Employee Engagement

… healthy body, healthy life and healthy mind. Healthier Employees Recover faster when injuries do occur Have lower health care costs Have higher productivity More often have lifelong optimal …