Article

Charged for Success: Understanding EV Trends and Their Impact

… the same period. As more consumers embrace EVs and more automakers promise an all-electric line-up, insurers and repairers must prepare for dramatic changes to the way they manage …
White Paper

Ten Workers’ Comp Specialty Services You Should Know More About

…   Recovering from an injury at work doesn’t unfold in a straight line and specialized services are often needed to achieve the best possible outcome. Specialty …
News Release

Progressive Implements Mitchell’s Estimating Platform to Help Streamline Appraisals of Light-, Medium- and Heavy-Duty Trucks

… largest U.S. insurer of commercial autos, with 16% market share in 2022. The carrier, also a top seller of motorcycle insurance, first selected Mitchell’s cloud-based estimating solution in … “Using Mitchell Cloud Estimating TruckMax and our portfolio of technology solutions, the top U.S. commercial auto insurer may complete appraisals and settle claims quickly and …
News Release

New York State Workers’ Compensation Board Announces Launch Dates for OnBoard Limited Release

… current use of Form MG-2. The drug formulary application within the Medical Portal will be off-line as of 5:00 pm EST on Friday, March 4, 2022. It will be available as a “read only” file on … as of March 7, 2022. Beginning March 7, 2022, health care providers will submit Form HP-1.0 on-line to request Board action on unpaid medical bills. Payers will continue to process those forms …
News Release

Genex Services Becomes Ticket to Work Provider

… to provide the client with the training and support needed to return to work, enter a new line of work, or enter the workforce for the first time. These include intensive training, … and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
News Release

Genex Services Acquires Excel Managed Care, Expands Clinical Services

… and disabled workers. Genex, a clinical management leader throughout North America, serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
News Release

Genex Services Acquires Leading Case Management Firm ICM

… employees and 47 service locations throughout North America.  The company serves 381 of the top Fortune 500 companies in the U.S. today. In addition, Genex is the only company that delivers …
Author

Mike Milidonis
News Release

The New Standard for Proper and Safe Repairs

… impatient car at a stop light can result in one or more computerized systems being knocked off-line or off-kilter, potentially dramatically impacting vehicle safety. For example, misalignment … If the estimate is not compliant, the appraiser will receive flagged alerts identifying the line item on the estimate, the severity of the compliance issue, the actual value, the guideline … Mitchell Cloud Repair QA, not only will technicians have access to procedures for each repair line, but they will be able to sign off for quality assurance purposes. Each repair comes with a …
News Release

Mitchell Recognized as a 2025 Stratus Award Winner for Its Transformative, AI-Powered Claims Automation Solutions

… in the cloud to power the future of business. 2025 Stratus Award Logo Mitchell was named a top technology company in the Software as a Service (SaaS) category for its achievements in … photos of damaged automobiles into component-level estimate lines. By pre-populating estimate line items before any human interaction, Mitchell Intelligent Estimating makes it possible for …
Article

Accelerating Recovery and Return to Work: The Case for Case Management

… employees back to work—safely and sustainably. But returning to work isn’t always a straight line. Delays, re-injuries, and uncertainty around job modifications can complicate the process. …
Article

Current Used Vehicle Market Conditions: Q3 2023

… can be gained by holding constant for auction sale type, model-year age and mileage (the upper line in the following graph, which represents “Late-Model” units), as well as price trends for all vehicles sold (the lower line in the graph below). Wholesale Market Trend Average prices for “Late-Model” used vehicles as …
News Release

Mitchell Automates Scan and Calibration Detection in Estimating Workflow

… detects a completed scan or calibration and gives users the ability to quickly add it as a line on the collision-damage appraisal. This enhanced integration between carrier and shop …
Blog

Top Therapeutic Classes by Age of Claim in 2019

… our ongoing drug trends series, in part two of our analysis we’re taking a closer look at the top therapeutic classes by age of claim. Stay tuned for more posts addressing specific trends … products) continued to decrease year-over-year coupled with an increase in other 1 st -line treatments and are now #3 compared to last year when they were #2 for this age group. These … Now let's contrast some of what we have just reviewed for younger claims with the top therapeutic class trends for claims age 2 years and older. Again, there is a positive trend …
Blog

Have Five Times the Fun at RIMS19 - a User’s Guide

… Follow the Red Line Time … it easy for you to see them all through its Freedom Trail . The 2.5 mile path marked by a red line leads you to 16 spots that played a big role in the Revolution, including the site of the …
Article

Total Loss Trends: What You Can and Can’t Control
Article

Current Used Vehicle Market Conditions: Q2 2024

… can be gained by holding constant for auction sale type, model-year age and mileage (the upper line in the following graph, which represents “Late-Model” units), as well as price trends for … vehicles sold (the lower line in the graph below). Wholesale Market Trend As the graph indicates, average prices for …
Article

Ask the Pharmacist: Are Skeletal Muscle Relaxants Useful in Management of Chronic Pain?

… not supported. According to ODG Guidelines, skeletal muscle relaxants may be useful as a third-line option for treatment of chronic low back pain – the same tier as gabapentinoids and opioids. … that skeletal muscle relaxants are more effective than NSAIDS, which are listed as a first-line option. The ODG Guidelines also recently updated the formulary to place Chlorzoxazone …
News Release

Mitchell and Genex sign merger agreement that brings together leaders in medical compliance, cost containment and clinical solutions

… than 2,900 employees and 41 service locations throughout North America. The company serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Blog

Defining Formularies & Step Therapy Medications

… for payment of the medication. Step therapy is the concept of a patient trying a first-line recommended medication before taking a “step up” to a medication that costs more and/or has …
Article

Taking Charge: How EVs are Impacting Auto Insurance and Collision Repair
Article

The Evolution of Claims Automation

… the information and decisions presented to them are powered by AI with each sequential line of the estimate being suggested for the appraiser’s consideration. Guided estimating goes … AI Predictions That Recognize the Damage to Components Turning These Predictions Into Repair Line Recommendations for the Appraiser Surfacing Supporting Evidence and Empowering the Appraiser …
Blog

How QA Can Make or Break Your IME

… really helps meet your client’s needs and expectations. Each client may handle a different line of business — such as workers’ comp, auto, disability — and within each of those lines, …
Article

Current Used Vehicle Market Conditions: Q2 2023

… can be gained by holding constant for auction sale type, model-year age and mileage (the upper line in the following graph, which represents late-model units), as well as price trends for … vehicles sold (the lower line in the graph below). Wholesale Market Trend Both groups show relatively modest price …
News Release

Jeremy “Robocop” Romero Named Comp Laude Winner

… New Mexico officer who overcame spinal cord injury takes top honor … managed care and assistive technology, Romero became the first American worker injured in the line of duty to receive funding for an exoskeleton device. After regular use of the exoskeleton, … than 2,900 employees and 41 service locations throughout North America. The company serves the top underwriters of workers' compensation, automobile, disability insurance, third-party …
Article

How Enterprise Companies Are Choosing the Right Hybrid Cloud Architecture

… that drive their decisions. Understanding total cost of ownership and return on investment are top priority, and they’re both difficult to quantify. Data usage costs labor and equipment costs, …
Article

Harnessing the Power of Case Management to Succeed in 2021

… these challenges while managing return-to-work outcomes and keeping workers’ comp costs in line. Learn more by reading the full whitepaper here. …
Case Study

Man Down, but Not for Long

… in critical condition from multiple gunshot wounds, including one to the head, incurred in the line of duty. The initial treatment involved stabilizing the man who had sustained a subdural …